IT Support & Network Engineer

Are you passionate about building robust network infrastructures and providing top-notch technical support? Kolink Network Solutions is actively seeking a dedicated and skilled IT Support & Network Engineer to join our growing team in Jakarta Raya. In this hybrid role, you'll be at the heart of our operations, ensuring our network runs smoothly and our clients receive exceptional service.

As an IT Support & Network Engineer at Kolink Network Solutions, you'll be responsible for maintaining and optimizing our network infrastructure. You'll work closely with our team to troubleshoot issues, implement solutions, and ensure our systems are secure and efficient. This role offers a unique opportunity to grow your skills in a dynamic and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Design, implement, and maintain network infrastructure, including routers, switches, and firewalls.
• Monitor network performance and proactively identify and resolve issues.
• Provide level 1 and level 2 technical support to internal and external clients.
• Configure and manage network devices using tools like Cisco Packet Tracer and Wireshark.
• Ensure network security by implementing and monitoring security protocols and practices.
• Collaborate with the IT team to plan and execute network upgrades and expansions.
• Document network configurations and procedures for future reference.
• Stay updated with the latest network technologies and industry trends.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-5 years of experience in IT support and network engineering.
• Certifications such as CCNA, CompTIA Network+, or equivalent are a plus.
• Strong knowledge of networking protocols and technologies, including TCP/IP, DNS, DHCP, and VLANs.
• Proficiency in using network management tools like SolarWinds, PRTG, or Nagios.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced environment and meet deadlines.

🛠️ Keahlian

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