Field Collection Agent (Visiting)

Are you a motivated individual with a passion for field operations and customer engagement? Infomedia Nusantara is seeking a dedicated Field Collection Agent (Visiting) to join our team in Muara Bungo, Jambi. In this role, you will act as a vital link between the company and our customers, ensuring timely and accurate collection of payments, managing customer accounts, and providing exceptional service. With a growing customer base and a commitment to excellence, Infomedia Nusantara offers a dynamic and rewarding environment for those looking to make a difference in the field.

As a Field Collection Agent, you will be responsible for visiting customer locations to collect payments, resolve any issues, and maintain strong relationships with clients. You will use our proprietary software to track collections, manage accounts, and generate reports, ensuring that all transactions are processed accurately and efficiently. This role is perfect for someone who thrives in a fast-paced environment and enjoys building meaningful connections with customers.

📋 Tanggung Jawab Pekerjaan

• Visit customer locations to collect payments and resolve any issues.
• Use proprietary software to track collections, manage accounts, and generate reports.
• Maintain strong relationships with customers to ensure satisfaction and loyalty.
• Ensure timely and accurate processing of all transactions.
• Provide exceptional customer service and support.
• Adhere to company policies and procedures.
• Report any irregularities or concerns to the appropriate department.
• Participate in team meetings and training sessions to stay updated on company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in field collection or a related role.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good knowledge of proprietary software used for collections and account management.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Proven ability to build and maintain strong customer relationships.
• Willingness to travel to customer locations as required.

🛠️ Keahlian

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